At zaroorisaman.com, we are committed to providing our customers with a clear and fair return policy. Our policy is designed to ensure transparency and customer satisfaction.​

Return Window: Customers have 30 days from the date of delivery to initiate a return. 

Eligibility for Returns: To be eligible for a return, items must be:​

• Unused

• In their original packaging

• Including all accessories and documentation

Return Shipping Costs:

• Customer-Initiated Returns: If the return is due to a change of mind or other customer-related reasons, the customer is responsible for the return shipping costs.​

• Merchant-Initiated Returns: If the return is due to an error on our part (e.g., incorrect or damaged item), we will cover the return shipping costs.​

How to Initiate a Return:

1. Contact Us: Reach out to our customer service team within 30 days of receiving your order to request a return. Provide your order number and a brief description of the reason for the return.​

2. Return Authorization: Our team will review your request and, if approved, issue a Return Merchandise Authorization (RMA) along with detailed return instructions.​

3. Prepare the Return: Securely package the item in its original packaging, including all accessories and documentation.​

4. Ship the Item: Follow the return instructions provided, and ship the item to the address specified.​

Refund Process:

• Processing Time: Refunds will be processed within 7 business days after we receive the returned product and verify its condition.​

• Method of Refund: Refunds will be issued to the original payment method used at the time of purchase.​

• Shipping Charges: Original shipping charges are non-refundable unless the return is due to an error on our part.​

Exceptions: Certain products may be exempt from our standard return policy, including:​

• Perishable goods​

• Personalized items

• Items marked as non-returnable at the time of purchase